How We Process
Our farm-level processing approach is designed to reduce unnecessary handling and protect product quality from harvest to delivery.
Carefully sourced. Hygienically processed. Packed with care. Delivered chilled.
Our Process
1. Receiving & Quality Check
Every batch is received under suitable handling conditions and inspected for freshness, appearance, firmness, source, and overall quality.
2. Chilled Handling
Accepted products are promptly maintained under appropriate chilled conditions to help preserve freshness, texture, and quality.
3. Hygienic Cleaning
Fish and seafood are washed and cleaned using clean water, hygienic practices, and food-contact-safe equipment.
4. Cut to Order
Products are prepared according to the customer’s selection, including whole cleaned, curry cut, steaks, fillets, peeled prawns, and cleaned crabs.
5. Final Quality Check
Every prepared order is checked for cleanliness, cut quality, appearance, quantity, and the selected preparation.
6. Food-Grade Packaging
Products are securely packed using suitable food-grade materials to minimise unnecessary exposure and handling.
7. Chilled or Frozen Storage
Fresh products are appropriately chilled, while frozen products are maintained under suitable frozen conditions until dispatch.
8. Cold-Chain Dispatch
Orders are placed in insulated, temperature-supporting delivery containers to help protect product quality during transportation.
9. Delivered to Your Door
Your order is carefully delivered fresh and chilled, ready for prompt refrigeration or cooking.
From careful handling to chilled delivery – freshness and quality protected at every step.